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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Toni Rohr

August 5, 2025

5  out of  5
rating by Toni Rohr
"I have been with State Farm for over eight years. Brittany , was a wonderful customer service representative."
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Terrence Doyal

August 5, 2025

5  out of  5
rating by Terrence Doyal
"Brittany was the best not only was she able to answer any question she went above and beyond to make sure we completely understood everything. Great service."
We responded:
"Thank you Terrance for the review. Yes, Brittany is awesome at what she does. She loves to go above and beyond to help the customers of Blair Todd State Farm. Tell all your friends and family. "
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Gary Windley

August 4, 2025

5  out of  5
rating by Gary Windley
"State Farm definitely take care of you my old insurance call the dmv on me because I switched insurance. But State Farm had already let the dmv know that I had new insurance. Thank god for that I dodge a $500 dollar fee."
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John R Reusing

July 31, 2025

5  out of  5
rating by John R Reusing
"Excellent service from Brittany. She handled a new homeowner’s policy and went through a very detailed coverage list."
We responded:
"Thank you for the review John. Yes, Brittany definitely knows how to give our customers excellent service. Glad you were pleased. Tell everyone you know about Blair Todd State Farm. "
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Nnamdi Osakwe

July 28, 2025

5  out of  5
rating by Nnamdi Osakwe
"Straightforward process with an affordable rate to match. Thanks again, Blair!"
We responded:
"You are very welcome Nnamdi! And thank you for the review. Looking forward to working with you more in the future. "
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Robert

July 25, 2025

5  out of  5
rating by Robert
"Andrea provided excellent service. Worked with me to get good rates and was very patient in ensuring my needs were met."
We responded:
"Thank you Robert for the review. At Blair Todd State Farm we take customer service seriously. Very glad Andrea was able to get you a good rate. Tell all your friends and family about us. "
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Fred Williams

July 25, 2025

5  out of  5
rating by Fred Williams
"Andrea was great and very helpful in a complicated accident report !"
We responded:
"Glad to hear that Andrea was a great help. She really enjoys being a good neighbor. "
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Charles D. Smith

July 18, 2025

5  out of  5
rating by Charles D. Smith
"Brittany costumer service is off the chain she was very polite helped me with my concerns"
We responded:
"Thank you for the review Charles. Yes, Brittany is an All-star. Tell all your family and friends about her."
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Hannah Olson

July 17, 2025

5  out of  5
rating by Hannah Olson
"Andrea was SO SO helpful in helping set up my renter's insurance! Amazing customer service and great communication."
We responded:
"Thank you Hannah for your review. Amazing customer service is the goal and I'm glad Andrea provided that for you. She does a great job of keeping the customer first. Tell all your family and friends about us. "
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Chanda

July 17, 2025

5  out of  5
rating by Chanda
"Brittany was friendly and efficient with helping me add a new vehicle to my policy. Great service! I highly recommend!"
We responded:
"Thank you Chanda for the review. Yes, Brittany definitely knows how to get the job done efficiently and in a very friendly manner. Thank you for recommending Blair Todd State Farm."
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Rodney Mcmillian

July 16, 2025

5  out of  5
rating by Rodney Mcmillian
"Andrea is a beautiful woman who offered me excellent service, better rates, explained coverages and options with a winning smile. Team Andrea"
We responded:
"Thank you Rodney for the review. Excellence is the goal at Blair Todd State Farm, and I'm glad that Andrea delivered. She is great at making sure our customers know what they are getting with us. Tell all your family and friends. "
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Jessica S.

July 14, 2025

5  out of  5
rating by Jessica S.
"Andrea was so helpful and found the best monthly rate for my family. She knows her stuff!! Wonderful rates and best company around!!"
We responded:
"That's right Jessica, you are with the best and we welcome you. Thank you so much for your review and very glad Andrea was able to get you a great rate. Tell your friends. "
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harmony dalgleish

July 14, 2025

5  out of  5
rating by harmony dalgleish
"Everyone is the office is incredibly kind and helpful! Thank you especially to Andrea for going above and beyond to help me today. She stayed late to get to the bottom of my problem and saved me money on my policy!"
We responded:
"Yay! A win-win. So glad Blair Todd State Farm was able to save you money. And yes Andrea loves doing all she can to help our customers. Welcome!!!"
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Debbie Platt

July 14, 2025

5  out of  5
rating by Debbie Platt
"Andrea Adam's is awesome to work with. She has been so helpful to my family for many years. Sheis very experienced and has even helped us after hours. I highly recommend her. She is polite always professional and most of all a very helpful agent."
We responded:
"Thank you Debbie for the review. So glad that Andrea made your experience amazing. And thank you so much for the recommending Blair Todd State Farm to others. That is the highest compliment. "
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Whoa

July 10, 2025

5  out of  5
rating by Whoa
"Andrea was exceptional and made the entire process smooth and stress-free. She was knowledgeable, patient, and took the time to explain all my options clearly, helping me find the best coverage for my needs. Her professionalism and friendly attitude made me feel confident and supported every step of the way. I highly recommend Andrea to anyone looking for reliable and personalized insurance service."
We responded:
"Thank you so much for the review. Finding the best coverage is what we do best here at Blair Todd State Farm. Please do tell all your friends and family about us. "
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Zack Cluff

July 10, 2025

5  out of  5
rating by Zack Cluff
"I am moving from out-of-state to Williamsburg, and I intentionally selected Blair's office because of the customer reviews I had read about their customer service and attention to detail; they DID NOT disappoint! Andrea worked with me to get my renters policy set up and she matched everything up to my current coverage and gave me options to keep the pricing down while listening to my concerns and answering my questions. I could not recommend Blair Todd State Farm more (especially Andrea)!"
We responded:
"Thank you so much for your review Zack. We at Blair Todd State Farm take customer service very seriously. Andrea knows her stuff and tailors all policies to the needs of the customer. Please do tell all your friends and family about us and your amazing experience with Andrea. "
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Ross Larkin

July 3, 2025

5  out of  5
rating by Ross Larkin
"Responsive and courteous customer service. I needed to add a vehicle to my current insurance plan and Brittany was able to get it added in a matter of minutes over the phone. I was paid up and had an insurance card in my email inbox before I even hung up. It was nice getting a real human for a change and not a series of phone prompts!"
We responded:
"Thank you Ross for the review. Yes, I like talking to to real humans too. LOL. And yes, Brittany's customer service is top notch. Tell all your friends and family about her. "
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Christina Beitzell

June 27, 2025

5  out of  5
rating by Christina Beitzell
"Excellent service by Brittany in Blair Todd’s insurance office today! Always prompt and courteous!"
We responded:
"Yes, Brittany is an all-star with customer service. At Blair Todd State Farm, we aim to please. Tell all your family and friends. "
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Stephanie Hunter

June 27, 2025

5  out of  5
rating by Stephanie Hunter
"Brittnay was amazing! Attentive and great follow ups."
We responded:
"Yes, Brittany is amazing. Thank you so much for the review and acknowledging her great service. "
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Ross Williams

June 27, 2025

5  out of  5
rating by Ross Williams
"Andrea service was awesome and I got an extremelybetter rate than what I was paying.... I highly recommend Blair Todd agency !!! Thanks Andrea"
We responded:
"And thank you Ross for the review. I'm glad you experienced the awesome service Andrea gives our customers. Tell a friend. "
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Connie

June 26, 2025

5  out of  5
rating by Connie
"I don't work well with technology. Andrea was able to input my photos without a glitch and very quickly. I had spent 2 months of back and forth texts and phone calls with the offender's insurance company to no avail. Andrea got it done in one morning and now I have an appointment to get my car repaired. Thank you Andrea and Blair."
We responded:
"Thank you Connie for letting us help you out with the technology. We at Blair Todd State Farm are here to serve and take care of our customers. "
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Cee Falcon

June 25, 2025

5  out of  5
rating by Cee Falcon
"Brittany was a big help and save me money"
We responded:
"And we like helping save people money. Thank you for the review. "
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Patricia Allison

June 24, 2025

5  out of  5
rating by Patricia Allison
"We always receive excellent/professional service from State Farm in Williamsburg and have been with them for 25 years! Most recently, Brittany assisted us in providing insurance for a new vehicle (unexpectedly) and also a review of our home insurance policy that was needed. Brittany provided excellent guidance in updating our policies. She made the insurance update process easy and efficient. Look forward to working with Brittany at State Farm in the future! Thank-you, Brittany and Blair Todd, State Farm!"
We responded:
"Super glad to hear this Patricia. Brittany has an amazing way of keeping things easy and efficient. Please tell all your friends and family about the service Brittany gave you. "
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Sherri Edinger

June 23, 2025

5  out of  5
rating by Sherri Edinger
"I talked with Blair about my predicament and he took the time to educate me on what I needed to do. When I called the office Brittany explained everything as well, was very patient and kind. They truly care about you as a person."
We responded:
"Awww, thank you so much for the review Sherri. At Blair Todd State Farm, we really do enjoy serving people. And yes, Brittany does a great job of taking care of people. "
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William Indest

June 20, 2025

5  out of  5
rating by William Indest
"Andrea is so helpful and patient with me and she laughs at my jokes."
We responded:
"Thank you Bill for the review. Glad to hear that you enjoy your calls with Andrea. Feel free to give Blair Todd State Farm a call anytime you have a good joke. "